Article Editor
Rich text editor for writing clear, structured help articles. Add images, code blocks, callouts, and videos. Articles can be drafted by AI from a ticket conversation.
Categories & Organization
Organize articles into categories and subcategories. Customers navigate to answers quickly without search — and find them instantly when they do search.
Full-text Search
Full-text search across all articles. Matching text is highlighted so customers find the right section, not just the right page.
Multi-language Translations
Publish articles in multiple languages with per-article translation management. Serve a global customer base without separate knowledge bases.
Zendesk Import
Migrate your existing Zendesk Help Center articles, categories, and structure in minutes with the built-in import tool.
AI-generate Entire HC
Describe your product in a brief and let the AI generate a full Help Center structure — categories, articles, and content — as a starting point you edit from.
AI Chat Agent Widget
The AI Chat Agent widget uses your Help Center as its primary knowledge source. Embed it on any site with one script tag — answers are grounded in your actual articles.
Custom Domain & CSS
Publish your Help Center on your own domain (e.g. help.yourcompany.com) with automatic SSL. Apply custom CSS to match your brand exactly.