Epics, Milestones & Sprints
Full hierarchy: Epics contain milestones, milestones contain sprints, sprints contain issues. Track progress at every level — from initiative down to individual task.
Custom Workflows
Define your own workflow statuses per project. Map stages to your actual process — not "To Do / In Progress / Done" by default.
Issue Relations
Link issues as blocks, is-blocked-by, relates-to, or duplicate-of. Understand dependencies before they become blockers during sprint planning.
Kanban, Backlog & List Views
Work the way you prefer: drag-and-drop Kanban, prioritized backlog list, or flat list view. All views stay in sync.
Tenant-wide Initiatives
Create initiatives that span multiple projects — track the progress of a major feature release or company OKR across every team's board simultaneously.
Custom Field Definitions
Add custom fields — story points, severity, customer name, affected version — to any issue. Filter and sort by any custom field.
GitHub & GitLab Link
Link pull requests and commits to issues. Close an issue from a commit message. See build status and PR status directly on the issue card.
Support Escalation
A Support ticket can be escalated to an Issue with one click. When the linked issue is resolved, the original support ticket closes automatically and the customer is notified.