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Hotjar TotalCtrl Session Replay

If you use Hotjar, you'll love TotalCtrl.

See what your users see — and let AI tell you what's wrong.

Hotjar shows you what happened on the page and nothing about who. TotalCtrl's Session Replay ties recordings to the actual contact in your CRM, so behavioural insight connects to the rest of the customer's story.

Start free — all apps included

Session Replay, included in every plan

Session Recording
Capture every click, scroll, input, and navigation across all pages. Replay any session frame-by-frame with full DOM reconstruction — no screenshots, full fidelity.
AI Issue Investigator
Pick a symptom — errors, rage clicks, a drop-off, or a plain-English question — and an AI agent works backward across the whole cohort of matching sessions to confirm what's happening: the affected segment, how widespread it is, the likely root cause, and representative sessions to watch.
Semantic Session Search
Search recorded sessions in natural language — "users struggling on checkout with a payment error" — and find them by meaning, not keywords. Jump from any session to the ones most like it.
Frustration Watcher
A proactive agent watches your traffic and, when errors, rage clicks, or struggle spike above their baseline, automatically opens an investigation, alerts your team, and can trigger a workflow — so you hear about problems before your customers complain.
Rage Click & Error Detection
Automatically capture rage clicks, dead clicks, JS errors, and struggle scores from real sessions — the signals that surface the recordings most worth watching, no manual review.
Heatmaps
Aggregate click and interaction data across sessions into heatmaps per URL path. See at a glance which elements get the most attention and which are ignored.
AI Session Summaries
One click generates a plain-English summary of what a user was trying to do and where they hit friction — so you get the insight without watching the full recording.
Privacy Controls
Mask sensitive inputs automatically. Configurable element-level redaction, opt-out support, and visitor data export for GDPR compliance.
API, MCP & Workflows
Query sessions, run investigations, and search semantically over a documented REST API and MCP tools. Session-replay events are first-class Orchestration triggers you can automate against.
One-script Install
Add a single script tag to your site to start capturing sessions. No build step, no SDK configuration — works on any website.

See the full Session Replay page

Why switch

It's not just a Hotjar replacement

One subscription, 30+ apps
Stop stitching together a dozen point tools. Session Replay is one of 30+ apps you get on every plan — no add-ons, no per-seat surprises.
Your data, actually connected
Everything shares one dataset, so work flows automatically — a won deal opens a project, logged hours become an invoice, a ticket pulls from your help center.
AI woven throughout
Drafting, summarizing, and search powered by AI across every app — not a bolt-on you pay extra for.

Also replaces: FullStory · LogRocket

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